Terms and conditions

General

Standard Terms and Conditions for the Supply of Electricity  (Download)
Effective from 13th June 2022 (for new customers) and 24th August 2022 (for existing customers)

Agribusiness electricity supply (Download)

Privacy policy (Download)
Effective from 13th June 2022 (for new customers) and 24th August 2022 (for existing customers)

OnSite renewable generation terms and conditions

Payments

Direct Debit terms and conditions

Service fees

Plans

Everyday Economy Plan

Simple Flexi Plan

Pricing

Fixed Energy Plan (FEP) terms and conditions

Deferred Capacity Charge Plan

Fixed Rate Plan (FRP) terms and conditions

Offers

Welcome/Join Credit – Rural Partner

“Rural Partner” Offer

Deferred Winter Payment terms and conditions

Mooving Campaign 2023 - Dairy Farmers only

Ruralco & Brush Energy Resources – Moving Day Campaign Terms and Conditions April 2023

Past terms and conditions